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As a telecommunications service provider, Internet service provider
or a postal communications operator, you will now be approached by
25 public authorities and more than 600 public bodies for communications
data relating to your customers.
Each Public Authority will have a 'single point of contact' (SPoC)
who may contact you with a request for data on your customers. During
the course of a year, this may mean thousands of enquiries from
hundreds of enquirers, each representing an individual project.
Your responsibilities include:
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having trained staff who understand the legislation, security
and authorisation process
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being able to satisfy requests from all SPoCs in a timely
and appropriate manner
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understanding which Public Authorities
are authorised to access which types of data and checking authorisations
are correctly in place |
Creating teams to handle these enquiries, standardising the
process, generating invoices and processing payments will be costly
and time consuming.
Singlepoint offers a secure online platform through which accredited
public authority staff can submit requests for data. The Singlepoint
solution incorporates requester and authoriser verification, addresses
legal issues such as proportionality, enables direct contact with
relevant Service Providers and includes an automatic billing process
that reduces accountancy administration.
To find out more about Singlepoint and working in partnership with
your organisation, please
click HERE.
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