| Service Providers |  |
As a telecommunications service provider, Internet service provider or a postal communications operator, you will now be approached by 25 public authorities and more than 600 public bodies for communications data relating to your customers.
Each Public Authority will have a 'single point of contact' (SPoC) who may contact you with a request for data on your customers. During the course of a year, this may mean thousands of enquiries from hundreds of enquirers, each representing an individual project.
Your responsibilities include:
| Having trained staff who understand the legislation, security and authorisation process | |
| Being able to satisfy requests from all SPoCs in a timely and appropriate manner | |
| Understanding which Public Authorities are authorised to access which types of data and checking authorisations are correctly in place |
Creating teams to handle these enquiries, standardising the process, generating invoices and processing payments will be costly and time consuming.
Singlepoint offers a secure online platform through which accredited public authority staff can submit requests for data. The Singlepoint solution incorporates requester and authoriser verification, addresses legal issues such as proportionality, enables direct contact with relevant Service Providers and includes an automatic billing process that reduces accountancy administration.
To find out more about Singlepoint and working in partnership with your organisation, please click HERE.